The Challenge

A small business faced the end-of-life for Shopware 5 with a critical constraint: they couldn't afford any downtime or data loss during migration. The store had years of accumulated customer data, custom functionality, third-party integrations, and active business operations during the migration window.

Critical Pain Points

  • Zero tolerance for customer-facing downtime during business hours
  • Years of customer data, order history, and product information requiring perfect migration
  • Legacy custom plugins and integrations with incompatible Shopware 6 architecture
  • Outdated theme not optimized for mobile, requiring complete redesign
  • Small business budget with limited resources for extended migration timelines

A traditional "rip and replace" approach would have meant days of downtime, risked data loss, and potentially lost revenue. They needed a modern Shopware 6.6 platform, a redesigned responsive storefront, and continued business operations throughout the entire transition.

The Solution

We delivered a smooth platform upgrade that kept the business running throughout the entire transition, with a modern storefront that performs better than ever.

All Your Data Moves Safely

Every customer account, order history record, and product detail transferred to the new platform. Customers log in with their existing credentials, find their order history intact, and continue shopping without noticing anything changed behind the scenes.

A Store That Works on Every Device

The new storefront looks and works beautifully whether customers visit from a phone, tablet, or desktop. Mobile shoppers especially notice the difference, leading to more completed purchases from smartphone users.

Your Custom Features Still Work

All the plugins and custom functionality you rely on get upgraded or replaced with modern equivalents. Your payment integrations, shipping calculators, and special features continue working exactly as expected.

Business Continues During the Switch

Customers keep shopping while we migrate. The old store runs until the new one is tested and ready. When we flip the switch, the transition is instant, and we keep the old system on standby just in case.

Results & Business Impact

Zero Customer-Facing Downtime

Migration completed without any customer-facing service interruption, maintaining business operations throughout the transition and preserving revenue stream during migration.

100% Data Integrity Maintained

All customer accounts, order history, and product data migrated successfully with perfect referential integrity, no data loss, and validated accuracy across all entities.

Improved Mobile Conversions

Modern responsive design significantly improved mobile user experience, resulting in measurably better conversion rates and customer satisfaction on mobile devices.

Future-Ready Platform

Shopware 6.6 provides modern architecture with ongoing support, security updates, and scalability for future growth, eliminating end-of-life concerns.

Technologies Used

Shopware 5 Shopware 6.6 PHP 8 MySQL Twig Symfony Data Migration Responsive Design

Project Details

Industry
E-commerce / Retail
Location
Germany
Project Type
Platform Migration
Duration
4 months

Planning a Platform Migration?

Whether you're upgrading Shopware, switching platforms, or modernizing legacy systems, we ensure seamless transitions with zero business disruption.

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