Built a comprehensive Shopware 6 B2B platform with custom Request for Quote plugin and industrial theme, transforming manual email-based procurement into a streamlined digital workflow for industrial parts distribution.
An industrial parts distributor needed a modern e-commerce platform that could handle the complexities of B2B procurement. Traditional e-commerce solutions fall short for B2B industrial sales where pricing is negotiable, products require custom quotes, and multiple stakeholders are involved in the procurement process.
The client needed a solution that would transform the traditional request-quote-negotiate process into a self-service digital workflow while maintaining the flexibility that B2B industrial procurement demands.
The platform transforms how industrial buyers and sellers interact, replacing fragmented email chains with a unified digital procurement experience.
Buyers can now build multi-item quote requests in a single session, mixing catalog products with custom part requests. Each item captures condition preferences, urgency levels, and quantity requirements upfront, so sales teams receive complete information from the first interaction.
Industrial procurement often requires technical drawings, spec sheets, and compliance documents. Buyers can now attach these directly to their quote requests, eliminating the separate email threads that used to slow down the process.
Quote requests flow directly into existing ERP and CRM systems, enabling the sales team to respond faster and maintain a single source of truth for customer interactions and order history.
Product pages surface the information industrial buyers actually need: lifecycle status, commodity codes for customs, export regulations, and detailed specifications. No more hunting through PDFs or calling support for basic compliance data.
International buyers in different time zones can now submit complete quote requests at any hour. The sales team starts each day with actionable requests instead of vague inquiry emails.
With complete information captured upfront, the back-and-forth that used to take days now happens in the first interaction. Sales teams can quote immediately instead of chasing missing details.
Quote requests automatically sync with the existing business systems. No more copying data between spreadsheets, emails, and the ERP. Customer history stays complete and accessible.
The platform handles both German and English-speaking customers with full localization, opening up international sales without additional support overhead.
Whether it's RFQ systems, B2B workflows, or custom Shopware plugins, our team builds tailored solutions that transform your business operations.
Get Expert Help from Elixent Digital